GET IN TOUCH
WITH US
WITH US
Have a question? You can either explore our Support Page or you can send us a message using the form below.
OUR LOCATION
See our List of Locations and find us near you

Company Working Hours
Mon – Fri: 9.00 – 18.00
Sat – Sun: Weekend
Sat – Sun: Weekend
FAQ
Have more questions? Check out the answers to some of the most common inquiries below.
Firstraders operates with the following schedule (GMT+1):
– Monday to Thursday: 8:30am to 8:00pm
– Friday: 8:30am to 5:30pm
– Saturday and Sunday: Closed
– Monday to Thursday: 8:30am to 8:00pm
– Friday: 8:30am to 5:30pm
– Saturday and Sunday: Closed
Firstraders provides support in:
– English
– German
– Polish
– Spanish
Let us know your language preference, and we’ll assist you.
– English
– German
– Polish
– Spanish
Let us know your language preference, and we’ll assist you.
To open an account, you’ll need:
– Valid ID
– Proof of address (less than 6 months old)
– You must be over 18 years old
Ensure documents are clear and up-to-date for a smooth process.
– Valid ID
– Proof of address (less than 6 months old)
– You must be over 18 years old
Ensure documents are clear and up-to-date for a smooth process.
READY TO GET STARTED?
Start trading with a state-of-the-art platform, free tools, and competitive fees.